Refund Policy

Last Updated: June 8, 2026

AGREEMENT TO TERMS

By accessing or using the ascendbiotek.com website (the “Website”), or purchasing any Ascend Biotek (“Ascend Biotek,” “we,” “our,” or “us”) products, you (the “Customer,” “you,” or “your”) affirm that you are at least 21 years of age and agree to be bound by these Terms and Conditions of Service (the “Terms”) in their entirety. By purchasing or using any product from the Website, you acknowledge that you have read, understood, and accepted the following Research Use and Compliance Disclaimer.

ACCESS DISCLAIMER AND ACCEPTANCE OF TERMS

Research Use and Compliance Disclaimer

Before accessing, using, and purchasing from the Website, all users must review, acknowledge, and agree to the following terms:

• The products available on the Website are intended for laboratory research purposes only, and are not for human or animal consumption.
• The products available on the Website are not intended to diagnose, treat, cure, or prevent any disease.
• The products available on the Website should not be used as a food, drug, cosmetic, or for other household use.
• By accessing the Website, you acknowledge that it is your sole responsibility to ensure compliance with all applicable laws and regulations within your jurisdiction.
• No information on the Website should be interpreted or construed as medical advice or guidance.

By continuing to access the Website, you confirm that you:

• Have read and understood the above Research Use and Compliance Disclaimer.
• Are at least 21 years of age.
• Are a qualified researcher.
• Agree that your access to the Website constitutes your acceptance of and consent to be bound by these full Terms.

If you do not agree to these Terms, then you must exit the Website. Access to the Website is not permitted without your acceptance of these Terms.

PRODUCT PURPOSE AND USE

All products sold by Ascend Biotek are intended for laboratory research purposes only, and are not for human or animal consumption. The products are not intended to diagnose, treat, cure, or prevent any disease. The products should not be used as a food, drug, cosmetic, or for other household use.

CUSTOMER REPRESENTATIONS AND WARRANTIES

By purchasing from Ascend Biotek, you represent and warrant that:

• You are at least 21 years of age.
• You are a qualified researcher or operate within a controlled laboratory environment.
• You understand the health and safety hazards associated with handling laboratory chemicals and compounds.
• You have the necessary knowledge, training, equipment, and facilities to safely handle these materials.
• You will comply with all applicable local, state, federal, and international laws regarding the purchase, possession, and use of research materials.

Ascend Biotek reserves the right to deny access to the Website and sales of products to any underage or unqualified individuals.

FDA AND LEGAL DISCLAIMER

The statements and information provided on the Website have not been evaluated by the U.S. Food and Drug Administration (FDA). Products sold by Ascend Biotek are not intended to diagnose, treat, cure, or prevent any disease, and no information on the Website should be construed as medical advice. Ascend Biotek is a research-use-only (RUO) supplier and not a compounding pharmacy, medical provider, or outsourcing facility under Sections 503A or 503B of the Federal Food, Drug, and Cosmetic Act.

BLACKLIST – ZERO-TOLERANCE POLICY

Any communication by the Customer which leads us to believe that the Customer will use or intends to use our products in a manner other than that for which they are intended may result in refusal of service, cancellation of orders, or permanent restriction from future purchases.

The products shall NOT be used for:

• Human or animal consumption
• Diagnostic, therapeutic, or clinical applications
• Performance enhancement purposes
• Consumer, agricultural, or commercial applications
• Educational demonstrations involving human or animal subjects

NO GUIDANCE; AFFILIATION

Ascend Biotek assumes that the Customer is familiar with the products being purchased and does not provide usage guidelines or dosing instructions. Any request for human-use guidance may result in cancellation of orders and refusal of future service.

USE OF THE WEBSITE

Unless otherwise specified, the Customer’s use of the Website is governed by these Terms. Unauthorized use of Website content, branding, or materials may result in immediate account termination and legal action.

MODIFICATIONS TO THE WEBSITE

We reserve the right to correct inaccuracies, modify pricing, discontinue products, or update Website content at any time without notice.

AVAILABILITY OF THE WEBSITE

The Website and all products offered are provided “AS IS” and “AS AVAILABLE” without warranties of any kind, either express or implied.

ORDERS, PRICING, AND PAYMENT

The Customer agrees to provide accurate purchase and contact information for all orders.

Order Acceptance

• Prices on the Website are invitations to conduct business and not binding offers.
• All customers must be 21 years of age or older to place an order.
• Orders may be refused or canceled at our sole discretion.

Pricing and Taxes

• All prices are in USD unless otherwise specified.
• Prices exclude taxes and shipping charges.
• The Customer is responsible for applicable taxes.

Payment Terms

• ALL SALES ARE FINAL.
• Orders are non-cancellable once payment is processed.
• Refunds are only considered for verified manufacturing defects.

Chargeback Policy

If the Customer initiates a chargeback without first contacting ascend.biotek@yahoo.com and allowing Ascend Biotek thirty (30) business days to investigate the dispute, Ascend Biotek reserves the right to terminate the Customer’s account and pursue available remedies permitted by law.

SHIPPING AND DELIVERY

The Customer is responsible for providing accurate shipping information. Ascend Biotek shall not be liable for delays or losses caused by incorrect addresses, carrier delays, customs delays, weather conditions, or other events outside our control.

RETURNS AND REFUNDS POLICY

ALL SALES ARE FINAL.

Due to the nature of research products and contamination risks:

• No returns
• No exchanges
• No cancellations after payment

Customers must inspect shipments immediately and report issues within seven (7) calendar days to:

ascend.biotek@yahoo.com

PRODUCT DISCLAIMER

Products are provided “AS IS” without warranties of merchantability or fitness for a particular purpose.

LIMITATION OF LIABILITY

Ascend Biotek’s total liability shall not exceed the purchase price of the specific product purchased. We are not liable for indirect, incidental, or consequential damages.

INTELLECTUAL PROPERTY

All trademarks, logos, branding, graphics, and Website content are the property of Ascend Biotek and may not be copied or reproduced without written permission.

PRIVACY POLICY

We may collect:

• Name
• Shipping address
• Billing information
• Email address
• Phone number
• Order history

We use this information to:

• Process and fulfill orders
• Provide customer support
• Prevent fraud
• Comply with legal obligations

We do not sell or rent customer information to third parties.

DATA SECURITY

We implement reasonable safeguards to protect customer information, though no method of electronic transmission is guaranteed to be completely secure.

YOUR RIGHTS

Depending on applicable law, Customers may have rights to access, correct, or request deletion of their personal information.

To submit privacy-related requests, contact:

ascend.biotek@yahoo.com

GOVERNING LAW

These Terms shall be governed by the laws of the State of Texas, without regard to conflict of law principles.

CHANGES TO TERMS

Ascend Biotek reserves the right to update or modify these Terms at any time without prior notice.

CONTACT US

Ascend Biotek
Website: ascendbiotek.com
Email: ascend.biotek@yahoo.com
Phone: 3252064852

ACKNOWLEDGMENT

BY USING THIS WEBSITE OR PURCHASING PRODUCTS FROM ASCEND BIOTEK, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREED TO THESE TERMS AND CONDITIONS. YOU ACKNOWLEDGE THAT ALL PRODUCTS ARE SOLD STRICTLY FOR RESEARCH PURPOSES ONLY AND NOT FOR HUMAN OR ANIMAL CONSUMPTION.